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About ICE Specialists

Ice Cream Equipment Specialists was established in 2018 to cater to the specific needs of entrepreneurs in the frozen dessert industry. The company's founder, Evan Waldt, had previously sold equipment in other ventures and identified a gap in the market for a one-stop solution that provided quality equipment with specialized support, warranties, readily available parts, and industry-specific knowledge. Thus, Ice Cream Equipment Specialists was born.

With over a decade in the industry, ICE Specialists can help you achieve any goal in the frozen dessert retail and wholesale market. In a world of big box stores, ICE Specialists uniquely offers competitive prices and convenience backed by a family business mentality, offering educational support, recipe help, connections to suppliers, and expert advice. With our industry knowledge and portfolio of quality brands, we can help you grow at any point in your frozen dessert journey.

Our Values

Sweeten the ice cream - not the facts. 

Our team aims to be clear and transparent across the board, including pricing, machine specs, policies, and so on. Unlike a large retailer, you can trust us to be upfront about the pros and cons of each menu item and piece of equipment.

Expert advice and solutions for all your needs.

Our specialists have been in your shoes before, learning the ins and outs of running a frozen dessert business. We’re here to help you do the same with our expert advice via email or phone. 

Exceptional quality for those who expect the best.

Any investment in your business should be a quality investment, which is why we’re proud to have a portfolio of brands backed with warranties and parts in stock.

Meet our Sales Team!

Evan Waldt - Owner

sales@ices.cool

Evan Waldt founded Ice Cream Equipment Specialists in 2018 after a decade-long career in used ice cream equipment, bringing an innovative and refreshing spin to the frozen dessert field (pun intended).  He has been widely recognized throughout the frozen dessert community for his expertise, forward-thinking, and dedication to his customers. His role as an instructor for the Ice Cream 101 Course at Pennsylvania State University has been featured on CNN, and he has shared his expert insight on numerous podcasts. But what truly sets Evan apart is his leadership in the field, serving on the Executive Committee of the North American Ice Cream Association since 2022. Evan’s pride and joy is ICES receiving the Best Booth Award at the National Ice Cream Convention in Savannah, GA!

Melany Goldberg Ramirez 

ramirez@ices.cool

Melany has over 15 years of experience in sales and customer service, with the last two years focused on the ice cream industry. She holds a degree in Food Science and Nutrition, giving her unique insights into the food sector. Known for her customer-focused approach and ability to build strong client relationships, Melany excels in delivering tailored solutions that drive satisfaction and loyalty.

Lucas Nisly

lucas@ices.cool

Luke is currently one of our sales reps in Florida.

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